There are packages with blade tips that have pierced the cardboard box and are lying in wait for the next person who picks them up. Some of the packages that show up in our Warranty Department for service are frightening. Knives that are determined to be unclean may be returned to you without service, at your expense.** **Knives must be cleaned of any dirt, oil, food, blood, etc, before being sent in. You will be required to provide your credit card details for the postage costs. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. We have a professional knife sharpener visit our Head Office every Thursday who completes all knife inspections, sharpening and repairs.Ĭlick Here To : Download the Shun Reply Paid Sharpening Information Sheet. Using our Australia Post reply paid service you can pack up your knife safely for shipping and send it through Australia Post to us for repairs and sharpening and then we will send it back to you. ![]() That's right for the life of your Shun knife we will sharpen it for free. You knives will be sent back out to to you the following Friday. Our knife sharpener comes every Thursday. We can only accept sharpening requests for products purchased in Australia. If you are in the area you are more than welcome to drop off your knives for sharpening and/or repair Our head office is based in Sydney, Australia. This service is only for customers with an Australian postal address. This service is available for all Sun knives shown on our Australian website regardless of where you purchased the knife. If you have admired the simple lines and effortless grace of Japanese design, you have experienced kanso.Shun Australia - Hale Imports Pty Ltd offers a free sharpening service on all Shun knives for life! Like all Shun knives, Kanso is sharpened to a 16° cutting angle each side to cut cleanly and help preserve food’s freshness and best taste. The handle is made of tagayasan wood, sometimes known as “iron sword wood.” Full-tang construction provides strength, balance, and easy cutting control. Kanso’s Heritage finish hides scratches and gives Kanso a rustic look that just improves with age. The steel is Japanese AUS10A, a highly refined, high-carbon, vanadium stainless steel that takes a razor-sharp edge and holds it longer. In Kanso, Shun took away anything that does not matter and kept everything that does-high-performance steel, razor-sharp edge, perfect balance, and precision cutting control. Plainly put: with these knives, nothing is lacking and nothing is superfluous. Influenced by a design principle based on the Zen philosophy of simplicity, the Shun Kanso collection was designed with only the indispensable elements in mind. ![]() Kanso means “simplicity,” but simplicity that is achieved by eliminating the non-essential. ![]() The hollow-ground indentations in the blade help food release from the blade more easily, too. Finely dicing onions is fast, easy, and with the Shun Kanso Nakiri’s blunt end, safer, too. For daily salad preparation or slicing vegetables for stir-fry, it can’t be beat. Instead, use a simple push cut and enjoy the clean, swift work it makes of vegetables of all kinds. With its straight blade, edge, and spine, the Nakiri isn’t rocked like a chef’s knife. Nakiri is simply Japanese for “vegetable knife.” Once you get the Shun Kanso Nakiri in your hands, you’ll soon see why both professional chefs and good cooks around the world choose this beautiful and extremely useful tool whenever they have fruits or vegetables to prepare.
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